Refund Policy

1. Refund Period

Refund requests are handled on a case-by-case basis. You may request a refund within 14 days of the charge.

2. Exceptions

Refunds may be considered if:

• The service was not delivered due to a technical error on our side
• You were charged incorrectly or multiple times

3. Non-Refundable Cases

We do not offer refunds after the 14-day period, or for:

• Change of mind
• Incorrect usage of the software
• Lack of compatibility with user devices

4. How to Request a Refund

To request a refund, contact us within 14 days of the charge at [email protected] with proof of payment. All payments and refunds are processed through Lemon Squeezy on our website (https://crm.myownservice.com). We do NOT use Google Play Billing — all payments are handled externally on our website.

5. Processing

Approved refunds will be processed through the original payment method via Lemon Squeezy.

6. Contact

For refund requests, contact us at: